What methods of solving problems in the organization will work best?

For an inexperienced boss, every short circuit can be a source of nerve and stress. Experienced people know that difficulties are a natural part of the company's development and the day-to-day operation of the company. What methods of solving problems in the organization do they use? Let's learn from the best. 

Methods of solving problems in the organization 

There is no single way to solve all problems in an organization. However, the following ideas help you find a solution faster: 

• look for new solutions - you've probably already tried some problem-solving methods in your organization and it hasn't come out of it. This time just look for new ways. Perhaps something will inspire you. It can be a lecture, a book, but also a box for suggestions from your employees or clients - after all, they are the "closest" to the problem on a daily basis. 
• Have fun - whoever has not tried innovative coaching and training methods is usually skeptical about anything. Those who have already attended know it works! Role-playing, building a machine together, outdoor survival where you have to cooperate - after getting away from the office and problems on a 1: 1 scale, you may find that you quickly come up with a method of solving problems in your organization that no one else has thought of before. It is only important that, at least at the beginning, such activities take place under the supervision of a coach or moderator who will watch over the process. 
• Delegate the task - many bosses are used to the fact that they have to make literally all decisions in the company. If you are one of them, try this exercise: delegate a solution to a difficult problem. You lose nothing on it, because if the employee fails, you will take care of it yourself. However, it may surprise you positively. Sometimes employees do not develop because they do not have a sense of agency. Nobody appreciates their ideas, so why bother? If you let them prove yourself from time to time, you can not only find a method to solve a problem in the organization, but also a hidden diamond among your crew. 

How to choose an effective method of solving problems in the organization? 

Problem solving methods are just a scaffolding around which effective solutions are developed that have a positive impact on the company's condition. So the most important thing is that you start trying out a few of them. If they don't work, you can change method and look for the next one.  

Problem solving methods

If you've heard about agile marketing, here too you can apply the same solutions. Observe the progress after applying problem solving methods in the organization. If nothing happens, modify your assumptions or ways to achieve the goal. If the method works, you can continue the experiment. Over time, you will develop the most effective strategies. 

Will popular problem solving methods always prove effective in our company? 

The methods of solving problems described in textbooks have proven themselves in many organizations over tens, and sometimes even hundreds of years (after all, human nature and the secrets of psychology have not changed much during this time). Therefore, before you decide to "reinvent the wheel", use the proposed methods of solving problems in the organization. You can also consult a specialist: a coach, experienced manager, business advisor. In order to gain basic knowledge on this subject, it is also worth reading books. There are quite a lot of them on this subject, such as: 

• Solving problems in the organization - Gabriel Łasiński, 
• Four types of problems and how to solve them - Art Smalley, 
• Work differently. An innovative model of organization inspired by the next stage in the development of human consciousness - Frederic Laloux. 

You can also use the shortcut and order ready-made strategies based on the analysis of the company's situation. How does it work? By carrying out marketing audit. 

Frequent problems in the company - no profitability 

The most obvious problem in the company is the lack of profitability. Some people struggle with it from the beginning, while others are suddenly surprised at a certain stage of the company's operation. What methods of solving these problems in the organization are the most effective? To restore profitability, you need to build on sound foundations. Very often, a small company owes its success to luck or other random factors. However, this cannot be used to build profitability in the long run. Additionally, as your business grows, new challenges emerge and this is where you can't go to the element - procedures are needed to help you master the team, the hiring process, ordering goods and acquiring customers. Below are a handful of problem solving methods in a non-profit organization, which we have already described in more detail in separate articles: 

• Check how it is shaped customer retention. Often, businesses operate on the basis of business plans whose assumptions are false. For example, you do not include churn analysis in your calculations, so you are unaware that a certain number of customers are naturally leaving the business over time. You are not replacing them with new ones, and thus profits decrease instead of increasing. 
• Research customer satisfaction, i.e. CSI indicator. If you don't, they may be dissatisfied and walk away from you. They may not like something that is easily repairable. However, you need to know what it is! 

What model does your company operate according to? The old assumptions may not work anymore. Over time, the vision and ambitions blur, and then even good strategies lose their effectiveness. Effective tools that can help you quickly identify threats and opportunities facing the company, including PESTEL analysis, SWAT analysis or Porter's five forces. They will help you to creatively work through the difficulty and find ways to solve problems in your organization that you would not have thought of before. 

Common problems in the company - employee mistakes

Problems with employees are the second most common difficulties in the company. There are bosses who treat employee mistakes as a personal failure and find it very difficult for them to come to terms with them. Meanwhile, in a healthy work environment, well-known rules apply: the worst truth is better than the best lie, and also: everyone has the right to make one mistake, the only thing is that the same mistake should not be repeated a second time.  

Problem solving methods

Such clichéd messages can be considered clichéd until you are convinced of their effectiveness. Openness in contacts with employees and partnership relations are methods of resolving conflicts in the organization that make the team not afraid to admit if something goes wrong. In companies where terror reigns, employees do not make fewer mistakes - they just don't admit them ... sieve model. If there are many mistakes and mistakes, it is possible that it is not the employees themselves that are to blame, but the methods of their training, recruitment or assigning duties.

To select the appropriate procedures and methods internal communication to the needs of your company and employees, please contact us.