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Commplace

Social media agency

Social media should not be a collection of posts. It should be a system of communication for the brand.
We create content, campaigns, and publishing schedules tailored to our audience, channels, and business goals.
Check +48 665 379 071
Social media graphics
They trusted us

We are the architects of the success of brands you know:

Ai.Rob
EHT
House of Asia
Vandemoortele
Kermi2
Halupczok
White PM
New Cegielski
Alkomaty bean skep with alcohol meters
Horizon
Social media

It’s not about publishing more. It’s about speaking properly.

Presence in social media must have a rhythm, a purpose and a brand voice.

The brand profile should not be a place for random publications. Every post, report, comment and campaign sends a signal about how the brand understands its audience and whether it is able to engage with them in meaningful conversation.

That’s why we start with a strategy when managing social media: defining goals, target audiences, topics, formats, and the role of each channel. Only then do we create a schedule, create content, design campaigns, and analyze the results.

Social media should work to build recognition, trust, engagement, and audience decisions – not just to create the impression that a brand is „publishing something”.
Only then do we design the layout, content, UX, visual layer, and implementation. This way, the website is not just a digital business card but a tool that guides the user through the offer, strengthens trust, and supports inquiries, sales, or recruitment.

  • Brand presence strategy in social media
  • Content tailored to the channel, purpose, and audience
  • Advertising campaigns, moderation and community management
  • Reporting, analysis of results and constant optimization
17
continuously supported brands per month in terms of SoMe
45
social media profiles maintained monthly
2 million
average monthly reach across all accounts
6
service areas: strategy, content, campaigns, relationships, moderation and reporting
Offer

What does running social media for Commplace involve?

Managing social media involves strategy, content, graphic design, moderation, advertising campaigns, and performance analysis. We ensure that brand profiles are not just places to publish content, but channels for building relationships, recognition, trust, and sales.

Social media strategy

We determine why a brand should be present on social media, who it is intended for, and what goals each channel is meant to achieve. We determine the topics, formats, tone of communication, and the rhythm of publication, so that the activities are not random.

Profile management

We manage brand profiles across selected channels: we plan publications, prepare content, and ensure the consistency and regularity of communication. The profile should be active but also consistently build the brand image.

Content and creation

We create posts, graphics, reports, short video formats, surveys, quizzes, and other formats tailored to the channel and its audience. The content should attract attention but also convey the brand’s value and encourage community action.

Advertising campaigns

We design and optimize paid campaigns in social media. We choose the goals, target groups, messages, and ad formats so that the budget supports reach, engagement, traffic, leads, or sales.

Moderation and community management

We care about reactions, comments, messages, and ongoing contact with the community. Social media is not just about publishing content—it’s also about conversation, answering questions, quick response, and building relationships with the audience.

Reporting and optimization

We analyze the results of the activities: reach, engagement, clicks, campaigns, community growth, and business results. The report is not just a list of numbers—it shows what works, what to improve, and how to develop communication in the coming months.
Areas of social media

One brand. Many points of contact with the recipient.

Social media is not just a brand profile and a schedule of posts. It is many points of contact: posts, relationships, comments, messages, campaigns, collaborations with creators, and content that recipients see at different points in their decision-making process. Therefore, each element should have its own role and support a cohesive brand image.

The role of channels

Not every social channel should perform the same function. LinkedIn works differently from Instagram, Facebook, or TikTok. We help determine where a brand should build its reach, where to build relationships, and where to build expert credibility.

The rhythm of communication

Regularity does not mean publishing anything. We establish the rhythm of our activities so that the brand is present consistently, but not chaotically. The schedule helps us plan topics, campaigns, formats, and moments when it’s worth taking a stand.

Contents and formats

Social media requires different formats: posts, reels, stories, graphics, carousels, short videos, surveys, or expert content. We choose the right format for the purpose, channel, and audience to ensure that the content not only attracts attention but also builds recognition and trust.

Community and reactions

The brand profile doesn’t end with publishing. Comments, messages, questions, opinions, and the current reactions of the audience count as well. Community management helps build relationships, respond to market signals, and keep the brand in conversation.

Influencer marketing

Collaboration with creators can help a brand reach communities it wouldn’t build solely through its own profile. We choose influencers based on the campaign’s goal, the target audience, and the brand’s character, so that the collaboration isn’t just an accidental reach, but a reliable connection with the audience.

Campaigns and optimization

Paid activities help increase reach, traffic, engagement, leads, or sales. We analyze campaign results, audience responses, and the effectiveness of formats so that future actions are increasingly tailored to the brand's goals.
Reference

Trust, which can be confirmed

376 written references from clients (as of September 22, 2026)

„Based on our cooperation, we can recommend the Commplace agency as a professional and trustworthy partner in the field of marketing and image consulting.”

Adrian Halupczok
Brand owner and creator

„The Commplace employees who participated in the project demonstrated great commitment and thorough knowledge. During the collaboration, great flexibility and a focus on the common goal also deserved special recognition. With full responsibility, we can recommend the Commplace agency as a trustworthy partner in marketing consulting.”

Michał Majnusz
President of the Board of Etisoft

„(...) we wish to confirm our continued effective cooperation with the Commplace agency. During the 11 months of PR activities conducted in cooperation with the media, we were able to reach 17,746,455 recipients with messages about the brand. The agency also provided us with a high percentage of key phrases in the TOP10 of Google search results and supported us in graphic design and website management for www.msm-monki.pl.”

Stanisław Jamiołkowski
President of the Management Board of MSM Mońki

„Since establishing the cooperation, tasks have been carried out efficiently and reliably. The agency ensures a quick flow of information, which positively affects the quality and level of the tasks performed. We fully recommend the Commplace agency as a reliable and professional partner in marketing advisory services.”

Patrycja Michałek
Product Manager at Vasco

„The Agency’s activities are bringing measurable results that are visible every month in indicators such as the number of page views, the page’s position in search results, and the number of bid requests.”

Monika Książek
Vice President of the Management Board of Quadra-Net
Our process

Commplace tool ecosystem

All tools connected. One goal: your result.
Commwork®AI Commplace365 Sailors Commplace AI PR Academy Market Pulse
Why Commplace

Use the knowledge of a team that combines strategy, content, campaigns, and relationships with the audience

Social media requires more than just regular posting of posts. They need a strategy, good content, efficient creation, moderation, advertising campaigns, and performance analysis that shows what really works. At Commplace, we view social media profiles as one of the key points of contact with the brand. We combine communication, marketing, sales, and community management to build brand awareness, trust, engagement, and real decisions from the audience through social media presence.
90%
The largest companies use social media to promote their brands
71%
Consumers take social recommendations into account when making purchasing decisions
  • Communication plan
  • Content and community
  • Campaigns and optimization

  • Before a brand starts publishing, it must know why it is speaking out.

    Good social media doesn’t start with a schedule. It starts with the decision of what the brand wants to achieve.

    Sales communication is planned differently; similarly, expert, recruitment, image or product communication is planned differently. Therefore, we first organize the direction of the activities and only then choose the formats, channels and frequency of publication.

  • Social media works when a brand is able to engage in conversation.

    A post does not end communication; it often only begins it.

    That is why we look at social media more broadly than just the publication itself. What matters is how the audience reacts, what they ask about, what they comment on, and what signals they send to the brand. These reactions help us better plan our next content, campaigns, and communication topics.

  • The reach makes sense when it leads to the right recipients.

    It’s not about reaching everyone; it’s about reaching the people who might make a decision.

    That’s why we optimize our efforts based on data: reach, engagement, clicks, costs, conversions, and response quality. Social media should grow month by month — not by more posts, but by more informed decisions.

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Decisions of the recipients

Social media works when they lead the audience forward.

Social media is one of the places where consumers learn about a brand, compare it with others, and check whether it is worth trusting. Presence alone is not enough—what matters is whether the communication captures attention, builds relationships, and helps move from interest to action. That’s why we design social media as a system: the strategy provides direction, content builds recognition, campaigns strengthen reach, and moderation and analysis show how consumers really react to the brand.
49%
Consumers indicate social media as one of the factors influencing their purchasing decisions
2.5 hours.
on average, users spend time on social media every day
Every brand activity sends a signal to the receiver.
Since users spend an average of several hours a day on social media, a brand is not competing only with other companies; it is competing with the entire stream of content: information, entertainment, opinions, comments, and recommendations.Therefore, every element of the presence matters: the topic of the post, the graphics, the tone of the response, the reaction to the comment, the format of the ad and the frequency of publication. If these signals are consistent, the brand is easier to build recognition and trust in. If they are random, social media become just another channel that takes time but does not lead the audience to a decision.
Case studies

From content strategy to an engaged community.

In the case studies, we show how the social media strategy translates into concrete actions: the publication schedule, content, advertising campaigns, moderation, collaboration with the audience, and analysis of the results.
PROFIT Development EVENT Braniborska4 002
Profit Development

A flat full of PROFITs, which is an open day for the development industry with the use of a Social Media campaign

Find out more
@vandemoortelepolska
Vandemoortele

B2B and B2C communication in social media for the food industry

Find out more
See case studies
Process

From a communication plan to actions that can be measured.

We don’t start by preparing posts for the next week. First, we check how the brand communicates today, who it is talking to, which channels make the most sense and what social media should actually support: brand awareness, sales, recruitment, relationships or expert positioning.
01 Stage

Recognition and workshop

We start with a discussion about the brand, goals, target audience, previous communication, and the role of social media in overall marketing. We examine what works, what is accidental, and where the brand’s profile loses the attention of the audience.
02 Stage

Strategy and communication plan

We determine the role of channels, topics, formats, tone of communication, frequency of publication, and main directions of action. Thanks to this, social media is not a collection of individual posts, but a cohesive plan for the brand’s presence.
03 Stage

Content and creation

We prepare content, graphics, reports, short video formats, carousel ads, expert or sales posts — depending on the goal and channel. Each piece of material has a specific task: to attract attention, convey value, build a relationship, or lead to action.
04 Stage

Publication, campaigns and moderation

We maintain ongoing communication: we publish content, launch advertising campaigns, respond to comments and messages, and ensure contact with the community. The brand must be present not only in the calendar but also in conversations with its audience.
05 Stage

Reporting and optimization

We analyze reach, engagement, clicks, campaigns, audience reactions, and profile development. The report not only shows numbers but also draws conclusions: what works, what needs correction, and how to plan future actions.
CHANGE

We are navigators of your change

Social media is a space where a brand is evaluated daily: through posts, comments, ads, reactions, and the way conversations are conducted. We help organize this presence – from strategy and content to campaigns and analysis of results – so that each channel supports a cohesive image of the brand.

We make hypotheses, test them, and report the results. This is my personal guarantee of quality.
Sebastian Kopiej
Sebastian Kopiej
CEO
Let's talk

Let’s check where your social media channels are losing the attention of your audience.

Let’s see if your profiles have a clear purpose, a consistent communication rhythm, and content tailored to the audience. We’ll analyze what should be organized – strategy, content, campaigns, moderation, or reporting – so that social media can better support brand recognition, trust, and customer decisions.
Book a free consultation +48 665 379 071
FAQ

It's worth knowing

The most important questions about running social media – from strategy and schedule, through content creation, advertising campaigns and moderation, to reporting and evaluating results.
What does running social media include?

Managing social media can include communication strategy, publishing schedule, content creation, graphic design, short video formats, advertising campaigns, comment moderation and messaging, and reporting on results. We tailor the scope to the goals of the brand and the channels it intends to be present on.

Are you preparing a social media strategy?

Yes. We start by defining the goals, the target groups, the role of individual channels, the topics of communication, and the brand tone. Thanks to this, social media is not just a collection of random posts; it is part of a broader communication system.

Which channels are you operating in?

We conduct activities on Facebook, Instagram, LinkedIn, TikTok and other social channels, if they make sense for the given brand. Not every channel has to serve the same function – we choose them based on the audience, industry and the purpose of the communication.

Do you create content and graphics for posts?

Yes. We prepare content, graphics, carousel animations, reports, short video formats, expert materials, and formats tailored to a specific channel. We ensure that the content is consistent with the brand, understandable for the audience, and has a clear purpose.

Do you handle advertising campaigns on social media?

Yes. We design, launch, and optimize paid campaigns. We choose targets, audiences, budgets, formats, and messages so that ads support reach, engagement, website traffic, leads, or sales.

Do you moderate comments and messages?

Yes, if such a scope is established as part of the cooperation. Moderation includes responding to comments, questions, and messages in real time and maintaining the tone of the brand’s communication. Social media is not just about posting, but also about interacting with the audience.

How to measure the effectiveness of social media?

Effectiveness can be measured by reach, engagement, clicks, community growth, campaign results, cost of acquiring responses or leads, website traffic, and the quality of interactions. However, what matters most is whether the actions support a specific goal: visibility, sales, recruitment, relationships, or expert positioning.

Let's check if your social media is really up to date.
They work for the brand.

Let's talk about how your profiles are performing today: do they have a clear goal, a consistent rhythm of publishing, and content that engages the right audiences?.
Book a free consultation
+48 665 379 071
Bartosz Zielinski Commplace
Bartosz Zieliński
Managing director